Terms and conditions
Version 1.1 · 11 October 2026
This is a draft version. The final terms will follow after a legal review.
These terms apply to all quotes and projects from Nodara. We wrote them as clearly as possible. In case of differences, the Dutch version applies. Questions? Email nodara@gmail.com.
1. Who we are and when these terms apply
Nodara is a business run by Rayan Tmim and Youssef Largo. The Chamber of Commerce (KvK) and VAT numbers are shown at the bottom of this website once available. “You” or “client” means whoever gives us an assignment. A “consumer” is a client who is not acting for a business or profession.
These terms apply to all our quotes and assignments. We send them with every quote, so you can read them before you agree. Your own purchasing terms only apply if we agree so in writing.
2. Quote and assignment
A quote is valid for 30 days unless it states otherwise. The assignment starts once you have accepted the quote in writing or by email. What the quote says takes precedence over these terms.
Prices on the website are estimates. Only the amounts in the quote are binding. An obvious mistake in a quote, such as a mistyped amount, does not bind us.
3. Prices and payment
All prices are in euros. The quote states whether, and how much, VAT applies. For consumers, prices are always shown including VAT.
Unless agreed otherwise, you pay 50% at the start and 50% on delivery. Invoices are due within 14 days. In case of late payment we may pause the work until payment is made.
If you do not pay on time, we first send a reminder. If you still do not pay, we may charge statutory interest and statutory collection costs. If you are a consumer, you get another 14 days after the reminder to pay without extra costs.
Subscriptions, such as hosting and maintenance, are paid monthly in advance. We announce a price increase for a subscription at least one month in advance. If you do not agree, you may cancel the subscription as of the date the increase takes effect.
4. Execution and your cooperation
We carry out the assignment carefully and to the best of our ability. A schedule is an estimate, not a hard deadline, unless we agree otherwise in writing. If we fall significantly behind, we let you know as soon as possible.
You supply the copy, photos, access and information we need on time, and you make sure you have the right to use that material. If we use it and someone else turns out to hold rights to it, you are responsible for that.
We may involve other parties for part of the work, such as a hosting provider or payment service. We choose them with care.
5. Additional work
Want something extra during the project that is not in the quote? We tell you what it costs up front, and only start after your approval.
6. Delivery, corrections and warranty
After delivery you have 14 days to review the work. Two rounds of corrections are included in the price. After that, or if we hear nothing within 14 days, the work is considered accepted.
Errors caused by us and reported within 30 days of delivery are fixed free of charge. This does not apply if the error is caused by someone else changing the site after delivery.
If you are a consumer, you also always keep your statutory rights: the work must do what you can reasonably expect of it, also after those 30 days.
7. Ownership of the work
Once everything has been paid, we transfer the copyright in the design and code we made specifically for you. The accepted quote and these terms together serve as the written deed of transfer. Until payment, you have a right of use.
Parts that are not ours remain with their makers and fall under their own licences, such as open-source software, fonts, stock photos and plug-ins. We may keep using general building blocks and know-how that we also use in other projects.
Your domain name is registered in your name. We may show the work as an example in our portfolio, unless you tell us you’d rather we didn’t.
8. Hosting and maintenance
Hosting and maintenance can be cancelled monthly, with one month’s notice. You can simply cancel by email or WhatsApp. We do our best to keep your site available at all times, but cannot guarantee 100% uptime. Outages at hosting providers or other third parties are beyond our control.
When the subscription ends, you get a copy of your website and data, and we help you move everything to another provider.
9. Security checks
We only test systems for which we have prior written permission from the owner. That permission sets out what we test, when, and which methods we use. If your site or system runs at a hosting provider or other third party, you make sure that party allows the test, where needed.
You declare that you are authorised to give that permission. If that turns out not to be the case, you are responsible for the consequences and compensate our damage if someone else holds us liable.
We test carefully and as agreed, but no test finds every problem, and a test can sometimes temporarily slow a system down. A security check is therefore not a guarantee that a system is fully secure. Anything we see during a test is kept strictly confidential. Afterwards we delete test data we no longer need.
10. Liability
If we are liable for anything, our liability is limited to the amount you paid for the assignment in question, or for subscriptions to at most the last six months. We are not liable for indirect damage, such as lost revenue or lost data, so please also keep your own backups of important data.
This limitation does not apply in case of intent or gross negligence on our part. If you are a consumer, the limitation only applies as far as the law allows.
Please report damage to us as soon as possible, and no later than one year after you discovered it.
11. Force majeure
If we temporarily cannot keep an agreement because of something beyond our control, such as illness, a major outage at a supplier or a cyber attack, the deadlines move accordingly. If this lasts longer than two months, either of us may end the assignment. You then only pay for the work already done.
12. Privacy and confidentiality
We handle your data and that of your customers with care, in line with the GDPR. If we process personal data on your behalf, for example through hosting, a contact form or a security check, we sign a data processing agreement with you for it. See also our privacy statement.
What you tell us about your business and what we see in your systems stays confidential, also after the assignment has ended.
13. Cancellation and cooling-off period
If you cancel an assignment after we have started, you pay for the work done up to that point, plus any costs incurred.
Are you a consumer and did you place the order online, via WhatsApp, by email or by phone? Then you have a 14-day cooling-off period from the moment you agreed. You can cancel without giving a reason by simply messaging nodara@gmail.com. If you ask us to start within those 14 days, you only pay for the part of the work already done if you cancel. If the work is fully completed within that period and you confirmed that you then lose the cooling-off period, it no longer applies.
15. Changes and disputes
We may change these terms. For ongoing assignments, the version that came with your quote keeps applying. If a provision turns out to be invalid, the others still apply.
Our agreements are governed by Dutch law. If you have a complaint, let us know first and we will look for a solution together. If we cannot resolve it, the dispute will be submitted to the competent court. As a consumer you always keep your statutory rights.